FAQ

Bank Deposit: Transfer funds to Al Sohar Bank, account number 009020062505 (account name: Carbon Technologies LLC. ), and email the scanned deposit slip to info@carbontechnologiesco.com.

Order changes or cancellations are feasible, provided they do not disrupt our production schedule. For guidance on selecting the right product, please contact our technical support team at (+968) 97058350.

Individual Customers: Payment is required in full before delivery.

Corporate Clients: Payments are processed according to the terms outlined in your contractual agreement.

In-Stock Items: Delivered within 24-48 hours for local orders.

Out-of-Stock Items: Please contact us to verify availability and production timelines. It’s essential to ensure that the items you’re interested in are readily available so that we can provide accurate information on when they can be delivered to you. Our goal is to keep you informed and help you make the best decision for your needs. Thank you for considering us for your purchase!

After placing your order, you’ll receive an email confirmation. We will also contact you within 24 hours to confirm your order details. If you do not hear from us within this timeframe, please call us at (+968) 97058350.

For products not listed in our catalog, please call (+968) 97058350 to discuss your requirements and availability.

Place your order by completing the order form and emailing it to info@carbontechnologiesco.com.

To order by phone, call us at (+968) 97058350 between 9:00 am and 5:00 pm. Please have the product catalog number ready for reference.

For help choosing the right product:

For direct assistance, kindly contact our specialists at (+968) 97058350 from 9:00 am to 5:00 pm.

Outside of these hours, you can either complete the support form on our website or email your inquiries to info@carbontechnologiesco.com.